Old Republic Home Protection Review | A Customer's Guide (2024)

Plans & Coverage Of Old Republic Home Protection

The Old Republic Home Protection offers homeowners, home sellers/buyers, and real estate agents different plans. ORHP has one of the most diverse catalogs in the market. This differs significantly from location to location.

The list of Old Republic Home Protection plans for homeowners is mentioned below:

For home buyers/sellers and real estate agents, the plans are:

• Essential Plan includes 23 home systems and appliances

• Standard Plan covers 25 systems and appliances

• Ultimate Plan includes everything from Standard coverage plus four upgrades

• Ultimate with W/D/R has all the items from the Ultimate Plan and includes a washer/dryer/kitchen refrigerator
• Platinum Plan covers everything from the Ultimate and includes four additional upgrades, making up 34 items
• Platinum with W/D/R is the most comprehensive plan, with everything from Platinum, including a washer, dryer, and kitchen refrigerator

With ORHP, customers can use varied coverage, from basic to combinational plans, including pest control. For a clear picture of the items included in the plans, take a look at the table below:

Other than the plans mentioned above, ORHP offers Patriot, Liberty, and Freedom plans in association with the Freedom Home Warranty, which is only available in some states.

Note: These plans differ from the others and are not available jointly. We recommend entering your exact zip code to know in detail about the coverage offered in your area.

The plans are as follows:

• Patriot Plan covers 23 home systems and appliances.
• Liberty Plan includes everything from the Patriot Plan with some enhancements.
• Freedom Plan has items from Patriot and Liberty Plans, a washer/dryer, and water softeners.

Note: Other than these plans, ORHP also has a 13-month CRES Plan, which you can learn more about on its website.

Optional Coverage

OHRP offers a variety of add-ons that you can add to your plans in exchange for an extra fee. The optional coverage available for homeowners are:

• Additional Refrigerator / Freezer Units
• Air Conditioner/Cooler (for the basic plan)
• Enhanced Slab Leak Limit / External Plumbing
• Limited Roof Leak Repair
• Pre-season HVAC Tune-up (included with Elite Coverage)
• Septic Tank Pumping, Septic Systems, Sewage Ejector Pump
• Swimming Pool / Spa Equipment
• Water Softener / Reverse Osmosis Water Filtration System
• Guest Home up to 750 sq. ft

The optional coverage available with real estate plans is mentioned below:

• Ornamental Fountain Motor / Pump
• Saltwater Circuit Board And Cell
• Solar Pool And / Or Spa Components
• Solar Hot Water System Equipment
• Limited Roof Leak Repair
• Outdoor Kitchen
• Kitchen Refrigerator / Washer / Dryer
• Additional Refrigeration Units
• Appliance Limit Upgrade
• Water Softener / RO Filtration System
• Well Pump And / Or Booster Pump
• Enhanced Slab Leak Limit / External Plumbing
• Septic System / Sewage Ejector Pump

Coverage Limitations & Exclusions

The Old Republic protects systems and appliances up to a limit, known as coverage limit or dollar limit. These vary depending on the plans and covered items.

Look at the table below to understand Old Republic Home Protection’s coverage limits offered for homeowners plans.

Apart from that, your home warranty service agreement has certain exclusions. OHRP plans do not cover:

• Malfunctions caused by missing components or equipment, lack of capacity, mismatched components
• Malfunctions due to improper maintenance
• Damage due to people, pests, or pets
• Any improper repair/modification/installation of the covered item
• Cosmetic defects
• Accidents, including structural damage, water damage, failure due to a power surge, lightning, earthquake, fire, flood, snow, soil movement, and acts of god

The company states that it reserves the right to repair any covered item with non-original manufacturer’s parts.

Note: There may be other exclusions to your OHRP contract; we recommend carefully reviewing the agreement.

Image description: Old Republic Home Warranty Exclusions from ORHW official brochure

Old Republic Home Protection Cost

The cost of Old Republic Home Protection prices differs in each state. The monthly homeowner’s plans start from $45 to $85, with deductibles priced at $100 and $125. You can also take advantage of the optional items ranging from $25 to $125 per year.

The table below shows monthly pricing for the homeowners’ plans.

The following table lists the first-year plan fees for single-family homes going through a real estate transaction.

Pro Tip: Take a free quote to know the exact pricing options available in your area, as costs vary from state to state.

ORHP does not disclose the monthly charges for real estate plans. However, the plan costs are comparable to the industry average. Additionally, all these plans come with a service call fee, which the customer has to pay during each service visit.

We recommend reading the home warranty policy before moving forward to know how much the home warranty costs. It is also vital to understand that pricing options may differ slightly depending on your state of residence.

Review Of Plans, Coverage & Customer Service Of Old Republic Home Protection

Old Republic Home Protection provides customers with a variety of coverage tiers along with an option to customize their package through add-on features. Based on 1030+ customer reviews on our website, it holds an average rating of 3.9/5. Moreover, the ORHP has received an A+ rating from the Better Business Bureau.

Review Of Old Republic Home Protection Plans & Coverage

• OHRP provides customers with three plans covering 23 essential home systems and appliances and an option to customize their package through add-on features.
• The prices set for these plans are varied by the choice of deductible – $100 and $125. The premiums start from $50 to $85 monthly, which is competitive vis-a-vis the current industry average.
• ORHP’s coverage limits align with industry standards, protecting kitchen appliances up to $7,000 and essential systems like heating and plumbing up to $6,500.

Review Of Old Republic Home Protection Customer Services

• Concerning its services, recent Old Republic Home Protection reviews reveal areas where the customers have noted dissatisfaction in certain aspects. The noted issues include the quality of the assigned technicians and delays in processing claims.
• OHRP, however, claims that it’s been working towards customer satisfaction.

Claims Filing Procedure Of Old Republic Home Protection: Phone Number, Web Portal, & Online Form

Once the waiting period of 30 days has passed, you can start filing claims. To do so, follow this process:

• Start by placing service requests online on its website at www.orhp.com/requestservice.
• Alternatively, you can initiate the claim process by calling the ORHP customer service number (800) 972-5985.
• Next, an OHRP customer service representative will assign you an independent contractor, who will contact you directly to schedule an appointment.
• Under normal circ*mstances, OHRP will initiate the service process within 48 hours. However, for emergencies, the process will get started within a day. (Emergencies include no electricity, gas, water, or toilet facilities. A condition that hampers the healthcare of the homeowner or family.)
• During the service visit, you must pay the deductible or service fee to the contractor or technician.

Note: OHRP states that you shall be entitled to pay additional charges if you request emergency services outside business hours.

Conclusion

Old Republic can be a good option for a wide range of customers due to the extent of its coverage and the price points. However, we encourage customers to carefully read customer reviews and sample service agreements before investing in the home warranty service.

Quick Details About The Company

Here are some details about Old Republic Home Protection that you must know. Take a look: